Warranty Registration
At Bason Lighting, we stand behind the quality of our ambient lights. We are committed to providing our customers with products that meet or exceed their expectations. We offer a 1-year warranty on all our ambient lights sold through our website. This warranty covers defects in materials and workmanship and provides customers with peace of mind when purchasing our products.
Length of Warranty
Our warranty covers ambient lights for a period of 1 year from the date of purchase. This warranty covers the replacement or repair of any defective product or component.
Exclusions
This warranty does not cover damage caused by misuse, abuse, improper installation, or any modification or alteration of the product. It also does not cover damage caused by natural disasters, acts of God, or other external causes beyond our control.
Claim Procedure
To make a warranty claim, please contact our customer service team within the warranty period. Please provide proof of purchase and a detailed description of the problem. We may request that the product be returned for inspection and repair or replacement.
Remedies
If a product is found to be defective, we will repair or replace it free of charge. If a product is no longer available or cannot be repaired, we may offer a replacement product of equal or greater value.
Limitation of Liability
Our liability under this warranty is limited to the replacement or repair of the defective product. We are not liable for any incidental or consequential damages arising from the use or inability to use the product.
Disclaimer of Warranties
This warranty is in lieu of all other warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
Contact Us
If you have any questions or concerns about our warranty policy, please contact our customer service team at support@basonlight.com.
Updates to Warranty Policy
We reserve the right to update or modify our warranty policy at any time without prior notice. Please check our website periodically for any changes to our warranty policy.
By purchasing a product from our website, you acknowledge and agree to the terms of our warranty policy.